FAQ

Frequently Asked Questions

Have Questions? Explore Our FAQs for Helpful Information on Choosing and Using Sensory Tools

What types of sensory needs do your products support?

Our products are carefully selected to support a wide range of sensory needs, including calming, focus, motor skill development, and sensory processing. We have options for children with different preferences, from tactile and visual tools to auditory and proprioceptive aids.

How do I know which product is best for my child’s needs?

Each child is unique, and we provide detailed descriptions to help you make an informed choice. Our customer support team is also available to assist in selecting the best tools based on your child’s sensory needs and developmental goals.

Are your products safe for children of all ages?

Yes, safety is our top priority. We ensure that every product meets high safety standards, and each listing includes an age recommendation to help you find age-appropriate options for your child.

Do you offer guidance on how to use the sensory tools effectively?

Absolutely! We provide product usage tips and have a Resources & Guides section with articles to help you maximize the benefits of sensory play. If you need more personalized guidance, feel free to reach out.

Are your products approved or recommended by experts?

Many of our products are chosen based on recommendations from child development and sensory experts. We take great care to select items that have been shown to benefit children with autism and special needs.

What is your return policy?

We want you to feel confident with every purchase. If you’re not completely satisfied, we offer a flexible return policy. Please check our Returns page or contact customer support for assistance.

Do you offer discounts for bulk purchases or schools?

Yes, we offer special pricing for bulk orders, schools, and therapy centers. Contact us directly for more information on setting up a bulk order or creating a custom package for your organization.

How quickly will I receive my order?

We offer fast, free shipping on all orders. You’ll receive an estimated delivery date at checkout, and we strive to process orders as quickly as possible to get them to you in a timely manner.

Can I purchase Crown and Calm products internationally?

At the moment, we primarily ship within Nigeria. However, we are working on expanding our reach, so please stay tuned for updates on international shipping options.

How can I contact customer support if I have more questions?

You can reach out to us through our Contact Us page, where we offer multiple ways to get in touch. Whether by email, phone, or chat, we’re here to help answer any questions you may have about our products or your order.

Start Your Journey with Crown and Calm

Explore the Benefits of Sensory Play

Sensory play is more than just fun; it’s foundational for learning and emotional growth. Our toys and tools help children develop their sensory processing skills, manage emotions, and build resilience—all while having fun! Learn more about how sensory tools can support your child’s well-being by exploring our guides and resources. Whether you’re a parent, caregiver, or educator, Crown and Calm is here to support you. Discover our collection and start building a sensory toolkit that brings calm, focus, and joy to your child’s life.